FAQ's
What are your opening times?
We are open Monday to Friday 9:00 am to 6:00 pm
Can I Collect a Part?
Yes, of course. Just call us before setting of and your part will be ready to collect
Am I Safe Collecting my Part During the Pandemic
Yes, the reception door is always locked. Please call us on arrival, and we will greet you at the door.
Please ensure you are wearing a mask.
If you need to pay by card, you may step into the reception to use the contactless payment reader.
We sanitise all contact areas before customer collection.
What Payment Methods Do You Accept?
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PCI-DSS (Payment Card Industry Data Security Standard) is the highest data security standard used in the credit card industry concerning data transfer and data storage. -
SSl (Secure Socket Layer) and TLS (Transport Layer Security) are ‘encryption protocols’ that protect data that is transmitted over the internet. We are using 256-bit encryption, the highest possible level currently available. -
PGP (Pretty Good Privacy) is an international standard for secure personal data storage.
How Do I Contact You?
Make an enquiry from a part request or contact us page alternatively call us on 01254 831119.
I Need a Replacement Engine, But Can't Find My Engine Code
Supply your VIN number to us when you call; or submit a part enquiry entering your VIN number.
I Need a Replacement Gearbox, but Can't Find My Gearbox Code
How Do I Locate My Part Number?
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1Q0 907 115
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1Q0 907 115 F
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1Q0 907 115 FH
Are All Your Parts Genuine
Yes, all our parts are genuine unless stated otherwise.